Data Retention Policy for SantaTalks

Introduction

This Data Retention Policy outlines the types of data we collect, how long we keep it, and the steps you can take to request the deletion of your data.

Types of Data Retained

• User Credentials: This includes your username, password, email address, and phone number. These are necessary for authenticating and identifying users when accessing the application.
• Transcripts: Transcripts of interactions within the app are kept for legal purposes.

Data Retention Period

• User Credentials: Retained as long as your account is active.
• Transcripts: Retained for up to one year for legal purposes.

Data Deletion

If you wish to request the deletion of your data, please follow these steps:

1. Send an email to [email protected] with the subject line "Data Deletion Request."
2. In the email, specify the data you wish to delete and include any additional information that will help us identify your account. (i.e. email, phone number, username)

Data to be Deleted

Upon a successful deletion request, the following data will be deleted:

• User Credentials

Data Retention After Deletion

Transcripts will be retained for legal purposes.

Changes to This Policy

We may update this Data Retention Policy from time to time. We will notify you of any changes by posting the new Data Retention Policy on this page.

For any questions about this Data Retention Policy, please contact us at [email protected].